Vodafone India — Uninformed charges | |||||
In the month of Oct2015, I have initiated roaming pack on my Vodafone number and I received the pop up saying it will be at 75 rupees / month and will be added in the bill. In the month of Nov2015 I have not activated the roaming pack but the bill which is generated on 4th of December says a roaming charge of 75 included in the billing cycle so it will be true for the month of December. On asking the customer care in Vodafone he said, the roaming pack is on Auto -renewal so they are charging me 75 rupees / month in every billing cycle. Complain: Without any notification and / or information to me about auto renewal Company has charged me unnecessary for additional two months which inclusive of tax costs me 200 rupees of loss Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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