[Resolved] Vodafone India — unnecessarily deductions from main balances | |
Respected Sir/Mam
I "Sachin Kumar" user of vodafone no. +91-[protected] is very disappointed with the service and unauthorized deductions.
On 6th of March 2014 got new connection and from that very day they started unnecessarily deduction.
when called to customer care, They replied me " unable to access your Info.".
Therefore, please help me।
Thanking you,
with regards
sachin kumar
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Jan 27, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 02, 2014 Vodafone India Customer Care's response Hello Sachin, We called you at 12:34 PM but there was no response. Please share your alternate contact number & a suitable time for us to get in touch with you. Regards, Vodafone. Verified Support Apr 02, 2014 Vodafone India Customer Care's response Hello Sachin, Thanks for talking to us. As conveyed, there is no undue deduction of balance from your account. We've checked & see that you have been charged Rs.15 on 29-Mar-2014 for downloading content DNLD-ANIMATION_WAP-HANDYGO by WAP mode (self-initiated). The downloads are chargeable as per content specific and depend upon the website. We regret at our inability to credit the charges towards these services. Regards, Vodafone. | |
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I "Sachin Kumar" user of vodafone no. +91-[protected] is very disappointed with the service and unauthorized deductions.
On 6th of March 2014 got new connection and from that very day they started unnecessarily deduction.
when called to customer care, They replied me " unable to access your Info.".
Therefore, please help me।
Thanking you,
with regards
sachin kumar