[Resolved]  Vodafone India — unprofessional and uneducated vodafone store

Address:Merkle Sokrati, 2nd floor, Above Renault Showroom, Mumbai – Bangalore Highway Road, Baner, Pune, Maharashtra, 411045

The complaint is regarding one of you vodafone mini stores in bavdhan, pune, maharashtra. The store name is shreeji enterprise.
Absolutely rude and unprofessional employees, when i wanted to port one of my friend's phone number from vodafone (Guj) toh voda (Pune) the asked for 100 rs. Upon giving which they did not give me any bill plus the person sitting there did not have any knowledge of how porting works. When asked to cancel the port since he wrongly asked for 100rs. He told fake msgs to be sent to some random number plus his manager forced us to do the first recharge from the retailer itself or they wouldn't give the simcard back.
I need to have a word with the vodafone team on this.
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Dec 9, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2019
Vodafone India Customer Care's response
Dear Customer,

As per our record, we would like to inform you that your concern has been raised under ref no. [protected] is in progress and we will get back to you at the earliest.

Regards,
Gipsy.
Complaint comments 

Comments

This is fraud company mobile no.[protected] &[protected]
This is my mobile no.[protected]
Recharged in Vodafone but it did not come back, and if it were two then I would get my money back

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