Vodafone India — unprofessional staff/not satisfied with service.

Hi vodafone

Yesterday i went vodafone store in malad (Lakha building,, adarsh nagar, near liberty garden, malad west, mumbai, maharashtra, mumbai, maharashtra 400064.) to just check information about migration on my sim card and i would like to do postpaid to prepaid. So i visit the shop i enter to shop. There was a counter but no executive present at the time a asked two time than mr. Ashish. Came (He didnt welcom me he sir "boliye sir") i explained him i am using maharashtra circle sim card i want to migrate p2p he said "yaha nhi hoga aapko vasi or virar jana apdega" i said ok le me talk your executive, than he said "sir maine bola na yaha nhi hoga" than i called vodafone executive person who work in other store he said sir give him token let him talk your executive after he said mr. Ashish give me token number. I was waiting for my number but mr. Ashish was chitchatting with the other executive about me they was pointing on me. After i meet executive she was new again mr. Ashish come and said "inko bola hain yaha nhi hoga other card hain tu bol de inko ye." after that i left the counter due to this unprofessional and rude behavior of mr. Ashish he dont knew how to solved the customer problem, no manners and antiquates.
This is what kind of service you are giving to your customer. Very bad and worst experience i got from vodafone store. I need a proper answer on this and apology letter from the store manager. Regarding this.

Thanks & regards
Amol
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information