[Resolved]  Vodafone India — Unusual deduction of balance.

Address:Kolkata, West Bengal

On 10th May R.s-15 god deducted From My balance, i called up the customer care and inquired about it, the person form the customer care told me that it was deducted for some value added service, i told ok please stop the service he told that balance will not be deducted again. Then on 12th May again 14 r.s got deducted, i ignored it, then again on 14 th May 14 r.s got deducted again, i called up the customer care, the person on the other side told me about the service been renewed he told me that, i asked him to refund the amount, he told me that on his side it has not been updated, then he told me to call after an hour, i agreed and called after an hour and asked them for refund the person on the other side said that he will not refund i resisted then he suddenly discinnected my call, then i called back again and the person on the other side Stoped Responding and Then some sort of sound started coming, and then he disconnected the Call.
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Aug 6, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
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Hi mohitagarwal,

We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1B4Jy1Q

Regards,
Vodafone India

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