Vodafone India — Unwanted Charges

Satish Ch.

from Delhi, Delhi

Address:

Khordha, Odisha

Recently Vodafone has charged Rs 49 for dwap_wal_0049 _ppu_fut00130. But I have never downloaded such value pack from from their site or any other site. I strongly protest against such forceful charges by the company. I demand that Vodafone must remove such charges from my bill. Please STOP such illegal charges without consent of consumer. My Vodafone no [protected]. I want to get back the balance.. Regards Regards 1996.[protected]@gmail.com

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Vodafone India customer support has been notified about the posted complaint.

Jul 26, 2014

Updated by Satish Ch. Recently Vodafone has charged Rs 49 for dwap_wal_0049 _ppu_fut00130. But I have never downloaded such value pack from from their site or any other site. I strongly protest against such forceful charges by the company. I demand that Vodafone must remove such charges from my bill. Please STOP such illegal charges without consent of consumer. My Vodafone no [protected]. I want to get back my balance..

Regards
1996.[protected]@gmail.com

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Comments

Anuj Kashyap

from Bathinda, Punjab

I am a Vodafone Postpaid Customer in ludhiana Vodafone has charged me RS 49/- including in bill for downloading d2c_mgossip_pack49, a stuff which I had never downloaded in sep 2014 bill and in aug 2014 bill they have charged 164 rupees . When I called their Customer Forum for explanation, they had no proper explanation. My contact no. is +91-[protected]-I saw lot of complaints regarding this. I hope Vodafone is lloking at Root cause &amp; addressing it.

irfyahmed

from Bengaluru, Karnataka

Hi,

I have been a loyal customer of Vodafone over 10 yrs from now, I have been charged with Rs 99 with category as deals_my_dala99,

i don't know what this is &amp;amp; am not aware of these charges, frankly speaking i do not remember of any thing of this sort that i have downloaded &amp;amp; when spoken to Vodafone rep he is of not of much help and they don't even have any confirmation for transaction record .

Almost 90 % of the time, I be connected with WIFI, so I barely use Vodafone Internet services .

And more over they do not even have control to block these so that I can avoid the same charges in future . This is totally seems to be fishy/fraud .

Can someone Help me on this ??