Vodafone India — UNWANTED CHARGES !!!!!

Address:Chennai, Tamil Nadu

I am Vodafone Red 999 customer, with CUG plan, and 4GB Data plan for the last 2 month I am charged almost extra 500 each month that is total 1000 rupees from 2 months, in the name of downloads charge. I inquired to customer care, he showed list of third party service which I used, this is so disappointing and disturbing to know that a third party is getting paid without my knowledge, why should vodafone pay to third party without informing me. find below the list o[censored]nspecified, unclear and suspicious list of service, which Vodafone CC showed me : 28/11/14-08:41:55 wapvill****** Rs. 99 04/12/14-12:10:44 d2c_myda****** Rs. 99 05/12/14-09:15:29 d2c_maz****** Rs. 69 11/12/14-08:56:17 d2c_maz****** Rs. 49 12/12/14-21:20:52 hello1_tvalls****** Rs. 30 12/12/14-21:32:01 wapvill****** Rs. 49 17/12/14-21:45:12 d2c_ndtv_valu****** Rs. 99 22/12/14-22:48:08 d2c_mobila****** Rs. 75 I want a proper explanation for this and reimbursement for this. few of my colleagues using this plan is getting the same treatment: my vodafone number is [protected]
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Hi Vodafone Team,


I am vodafone customer and using 3GB_650 Plan and this month additional 100 rs is charged and it showing as Download charges and when i call customere care they saying that you have clicked on d2c_maz Paid url link that's y additionally rs 100 we charged. If it's a paid link it should ask our bank details how come it will be paid from your end and cheating customer by sending additional 100 rs in the bill

Please Dont cheat your customer's !! Please Dont cheat your customer's


Immediately refund our 100 rs back and stop paying the paid links from your end!!!
any refund ??
I got the amount refunded.

I called them but it was of no use. Then i emailed them and after 7-8 replies they agreed to refund the amount.

They tried tl refund just 18.75rs at first which was the service tax amount but i denied and afte rafter 7 days today they agreed to refund

Can you please share the contact details like to whom you sent an email: email ID and Mobile number...details...
I sent an email to vodafonecare.[protected]@vodafone.com

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