[Resolved] Vodafone India — Unwanted value added service

vaibhav sbbj

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

Rs . 21 deducted from my vodafone no . [protected] even after stopping the value added service by myself calling 155223 . It should have been stopped . Vas was started on my no. Accidentally and very shortly I called 155223 to stop it and then I received a message that the service will be deactivated within 30 minutes . But they didn't deactivated it and next I received a message that service has been renewed and Rs 21 deducted from my account. This is very unethical and not expected from Vodafone . Kindly refund after enquiry by yourself.

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Nov 7, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Sep 26, 2016

manogibson's response Past four months i have not outgoing sms through my mobile,
that is blocked my outgoing sms. please released it.
i am your valueble old customer

Verified Support

Oct 04, 2016

Vodafone India Customer Care's response Hi Vaibhav,

Sorry that we gave you a reason to be upset with us. Our executive will be in touch with you.

Regards,
Vodafone India

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Comments

sprasadnayak

from Mumbai, Maharashtra

I have lost my mobile with sim card @ phone No. [protected] at about 11a.m. today. plese block the same mobile No. and reissue the same Mob. No. against my document which I will submit very soon.
With regard
Prafulla Kumar Das
H/o Biswanath singh
M G Road, Titagarh Purani Bazar, P.O : Titagarh, 24pgs(N) Kol- 119

manogibson

Past four months i have not outgoing sms through my mobile,
that is blocked my outgoing sms. please released it.
i am your valueble old customer

Viku singh

from Mumbai, Maharashtra

I called more than 3 times to deactivate my service and for refund complaint bt customer support did not return my blance.