[Resolved] Vodafone India — Unwilling value added pack activation
K
kazialaulislam
from Dhupgari, West Bengal
I am a customer of yours. My number is [protected]. Whenever i work in net some value added packs are activated unwillingly. I remain quite unaware of the fact of activation. And my balance is subtracted from my number. If this continues i will not be able to bear your service any lounger. Please deactivate all of my value added service at once and arrange necessary action that no value added service is activated no longer in future. Otherwise i will discard your customership.
Kazi alaul islam
Was this information helpful?
No (0)
Yes (0)
Jun 22, 2017
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Verified Support
May 22, 2017
Vodafone India Customer Care's response Hi Kazialaulislam!
That's not the experience we want you to have :( We will get this sorted out right away!
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment