Vodafone India — value added service without knowing.

Address:

Jaipur, Rajasthan, 302021

Sir i am using vodafone postpaid last many years. My number is [protected]. I have today came to know that miniplex vas is activated n my number since 24 jan 2017. Last 2 month before we changed the plan so today my father told me that every thing is unlimted in this plan and price if fixed, i think bill is 200 rs more i thing they are imposing more tax. So i check the bil and talk to their customer care number and came to know about this 150 rs miniplex vas. 8 months they charge us this so total 1200 rs. They are saying that it been activated from your side and you are complaing after 8 months but we havent know about this thing. This people should use otp for activating any service. So they and we have history that otp has been used to activate service means only consumer fault is there. But i need my money back and i am their preium customer with 3 numbers in house already changed 2 in other company. This also i have to change if they doesnt provide detail.