[Resolved]  Vodafone India — value added services charge without activation

Address:743398

I am acustoer of vdafone data card service. Data card no is [protected]
Value added service of rs. 99 has been charged in last two months bill (Bill nos are 12iwb[protected] & 12iwb[protected]).
After complaint to vodafone rs.99 has been waived against bill no.12 iwb[protected]. But amount charged for another bill no was not waived as confirmed by vodafone customer mail.
Please note that i am not using data card since more than 6 months where as i am paying bill. As i am not using data card there is no question to activate for value added service.
I have not received any call from vodafone which they have assured to call me.

Regards,
Amal kumar gorey
Mob:[protected]/[protected]
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Oct 21, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2019
Vodafone India Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

Regards,
Gipsy.
Complaint comments 

Comments

59059 not working in roaming..i m in other state karnataka my sim tamil nadu ported frm prepaid to postpaid now when i cal for activation 59059 is saying wrong number

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