Vodafone India — Value added services getting activated without my permission

Address:

Bangalore, Karnataka, 560066

I have been charged numerous times without my permission for something that I haven't activated. I spoke to a representative in the customer care and he confirmed nothing would be activated further and yet again some other pack is activated and the amount has been deducted. I can't tolerate this anymore as things which are unnecessary are being deducted and when tried to call the customer service after holding for a long time the line goes blank and no one answers. I want the pack activated to be deactivated and also my money to be refunded if not I would have to discontinue using Vodafone.