[Resolved] Vodafone India — Value added services is activated automatically. Billing issues.
S
sermohan
Address:
600074
Website:
vodafone.in
Dear Sir, I am using Vodafone corporate CUG few number Postpaid sim and I have the problem that Value Added services is activated automatically which I don't activate. too many times services had been activated automatically. They apply the charges on bill when I complaint customer care for it they told me that there is the new rule of his company from May not to waive the charges on bill.I had a complaint in every month for this complaint 6 to 7 times for this.In this month I again faced the same problem. I request to take surrender request. but they didn't take the request. very worst service from vodafone. am planning my complete family and friends(30+) number going to switch another network because of this issues.
my number is [protected] / [protected].
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May 28, 2017
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
Vodafone India Customer Care's response Hi Sermohan!
That's not the experience we want you to have :( We will call you shortly for more details about your concern.
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