[Resolved]  Vodafone India — vas added without consent

I came to know after verifying my vodafone mobile postpaid bill that a value added pack was added to my bill for last 1 year without my knowledge.

Vas added : indiagames wwe zone, rappyworld

Vodafone has been doing this quite often to other customers as well, they need to stop this nuisance.

I want to get refund of all amount charged for value added services in my bill for last 1 year.
Was this information helpful?
No (0)
Yes (0)
Feb 4, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2019
Vodafone India Customer Care's response
Hi!

Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information