[Resolved]  Vodafone India — Vas charges

Address:562157
Website:vodafone

Dear Team,

My Mobile number is [protected]. My name is T Prem Kumar, i have requested for reversal of VAS charges and the TAX charged for it.
Note: Docket number is not shown in Vodafone website under my profile.

i have been using vodafone service from Jan-2015 with a plan of E-connect499. i continued with same even when my usage was less. i have been notices that i have been billed more, when i checked its for VAS. When i was alarmed i raised a complaint but reversal is not given completely, given revel was on a particular bill not even complete VAS charges or TAX charged for it.

i had asked for complete reversal from April 2016 as i didn't activate on my own or utilised any of the service activated. several executives spoke but no use, expect my BP raise and my health got spoiled every time i have a conversation.

i am home on medical rest i can send my bank statements as well.i can't pay for VAS charges anymore and i request for the reversal from the APRIL 2016 including the TAX charged for i and the late payment charges.
if not just clear my account i will convert it to PREPAID or i will just port out.

I CANT TAKE IT ANY MORE, I HAVE CHECKED AL MY BILL FROM BEGINNING AND I HAVE BEEN CHARGED FOR VAS. BOSS LEAVE ME HAD ENOUGH, YOUR CC CANNOT TRANSFER CALL TO SUPERVISOR.
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Oct 31, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2016
Vodafone India Customer Care's response
Hi Prem,

Sorry that we gave you a reason to be upset with us. Our executive will be in touch with you.

Regards,
Vodafone India
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