[Resolved]  Vodafone India — verification not completed yet and now outgoing stopped

Address:House no. 126 Indira Gandhi colony, gali no. 5, near Ryan International School, Faridabad, Haryana, 121001

Hi team

Actually recently i bought a postpaid sim [protected] which is already been verified by the vodafone executive but 2 days back i got a message that my verification is not completed. I called the customer support number 199 they told me they will send executive in next 48hrs but today i am not able to call anyone because they stopped my outgoing services and when i call the support once again they are saying the same thing... Like your verification will take 48hr.

First thing i am not a prepaid customer and paying huge money as compare to your other prepaid plans but not satisfied with this kind of services

Please solve my issue as soon as possible otherwise i will take legal action againt you and such verification process should be completed before the activation.

Regards
Jeewan
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Oct 26, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2019
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, we are glad to hear that your issue has been resolved. Let us know if we can help with anything else.

Regards,
Ashwini
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