[Resolved] Vodafone India — Very poor customer service

priyarajput.office

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat

I registered complaint on 27 sept for bad vodafone network in my area and that issue is not only with me all vodafone customer in my area is facing same issues. And when I lodged complaint on 27th I told them that I am facing this problem since last 10 days. My complaint number is [protected]. But when I called customer care on 2nd oct they said you have filled complaint for balance deduction and not network issue. And you still have to wait till 8th oct to know the status. When I told them I am paying for 3g services and I am not even getting good 2g network so I want to change mine as well as my whole frd circle's telecom service provider so please guid me because that was already 20 days we are tollerating bad network issue. Than instead of solving my problem they kept me on hold for 30 minuts. Sorry vodafone but I have to say day by day your services are becoming bad and bad.

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Related Vodafone India reviews

View all 27111 Vodafone India Reviews

Comments

karan kaul

from Gurgaon, Haryana

I have Rajasthan Vodafone number. On 17th june I made Rs 700 Payment and on 18th June I received message from Vodafone that my current Outstanding is Rs -2043.26. Today is 20th June'15. I am in delhi right now and Vodafone barred my Outgoing and incoming calls also. when I called Vodafone customer care to get some resolution of my problem some Dinesh from Vodafone Customer representative hung up my call on very first instance. anyways that's very normal with Vodafone customer care it actually happened with me soo many times and I don't think that their is any person who is looking to take care of these things. This is actually very normal with Vodafone care people. Anyways my problem doesn't end here, I called once again to Vodafone customer care I got transferred 2-3 times and dint get any resolution. I have one more problem every month their is some new service gets activated and whenever I call customer care they says I activated the service. This time it was live TV service which gets activated tell me how a person using Black and white phone can adopt a service like live TV. this Shows how insane Vodafone Works. Being a Customer of Vodafone I feel like giving up. Neither Customer care people nor any dept. are taking responsible to rectify it.

Sorry To say Vodafone: Services like this will not take you anywhere, I pay for what I use not for your Stupid service and for your insane customer service people.

Run a Business not NGO.

Contact me for more clarification Karan Kaul 91-[protected]