Vodafone India — very slow 4g internet speed | |||
I have recently purchased vodafone's prepaid 4g internet plan (399 rs for 51 days). However, it is appalling to say that the internet speeds are way below what is promised. 4g download speeds are supposed to be at least 10 mbps. However, the speed i get is between 0.6 to 1 mbps which is on par with 2g. More so ever, there are times when there is no range at all. This is a clear case of cheating the customer by wrongly promising the services which cannot be provided. I have been a vodafone customer for the past 6 years but if this is not sorted at the earliest i guess airtel is the only way out for me. I demand an explanation from vodafone at the earliest. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. Verified Support Jan 13, 2020 Vodafone India Customer Care's response Dear Customer, Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further. Regards, Snehal | |||
Add a Comment | |||
36%
Complaints
27108
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Post your Comment