Vodafone India — very slow 4g internet speed

Address:North Goa, Goa, 403001

I have recently purchased vodafone's prepaid 4g internet plan (399 rs for 51 days).
However, it is appalling to say that the internet speeds are way below what is promised.
4g download speeds are supposed to be at least 10 mbps. However, the speed i get is between 0.6 to 1 mbps which is on par with 2g.
More so ever, there are times when there is no range at all.
This is a clear case of cheating the customer by wrongly promising the services which cannot be provided.
I have been a vodafone customer for the past 6 years but if this is not sorted at the earliest i guess airtel is the only way out for me.
I demand an explanation from vodafone at the earliest.
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Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2020
Vodafone India Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Snehal
Jan 13, 2020
Updated by Nial123
My number is [protected]
Jan 15, 2020
Updated by Nial123
Any update on this ? I am still continuing to face the same problem of very slow internet... !!
Jan 20, 2020
Updated by Nial123
Its been almost 10 days and I'm facing the same issue.
Does Vodafone India care ?
Feb 22, 2020
Updated by Nial123
Pathetic service by Vodafone India !!!
Feb 22, 2020
Updated by Nial123
It's been over a month since my complaint..This is how you treat your customers !!
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