[Resolved] Vodafone India — Very very low speed of vodafone 2g gprs data

DhamoMC

from Bengaluru, Karnataka

Address:

Chennai, Tamil Nadu

My mobile [protected]. I am Vodafone postpaid mobile customer for more than 6 years. Recent few months I'm facing my 2G Gprs is downloading about 5KB speed, which is very slow/ or sometimes timing out. Despite raising complaints multiple times it's not addressed. Or the customer service not even contacting about the issue/ resolution. But the complaint is getting closed on the last day. This doesn't look fair for vodafone to disappoint a long term customer. Request you to address the issue ASAP. Thanks.

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Dec 2, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2014

Vodafone India Customer Care's response Hello Dhamo,

Thanks for your time on call. We're working on your concern regarding 2G speed & will get back with an update by 5 July 2014.

Regards,
Vodafone.

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Comments

DhamoMC

from Bengaluru, Karnataka

Dear Vodafone Support,

Thank you for the information.
Regarding the issue, I haven't received any kind of input / update from your side till date.
Please ensure the issue is resolved this time.

Thanks & Regards,
Dhamodaran
[protected]

DhamoMC

from Bengaluru, Karnataka

Dear Support,

I haven't received any update/ info regarding the problem reported.
Today is last day for reosolution . No representatives contacted me yet.

Request you to resolve the issue ASAP.

Thanks,
Dhamodaran