[Resolved]  Vodafone India — Very very low speed of vodafone 2g gprs data

Address:Chennai, Tamil Nadu

My mobile [protected]. I am Vodafone postpaid mobile customer for more than 6 years. Recent few months I'm facing my 2G Gprs is downloading about 5KB speed, which is very slow/ or sometimes timing out. Despite raising complaints multiple times it's not addressed. Or the customer service not even contacting about the issue/ resolution. But the complaint is getting closed on the last day. This doesn't look fair for vodafone to disappoint a long term customer. Request you to address the issue ASAP. Thanks.
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Dec 2, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2014
Vodafone India Customer Care's response
Hello Dhamo,

Thanks for your time on call. We're working on your concern regarding 2G speed & will get back with an update by 5 July 2014.

Regards,
Vodafone.
Complaint comments 

Comments

Dear Vodafone Support,

Thank you for the information.
Regarding the issue, I haven't received any kind of input / update from your side till date.
Please ensure the issue is resolved this time.

Thanks & Regards,
Dhamodaran
[protected]
Dear Support,

I haven't received any update/ info regarding the problem reported.
Today is last day for reosolution . No representatives contacted me yet.

Request you to resolve the issue ASAP.

Thanks,
Dhamodaran

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