[Resolved]  Vodafone India — victim of wapvilla_ppd

Address:Mumbai City, Maharashtra

Hi, I have been a victim of wapvilla_ppd.Vodafone have charged me 49 RS for this and more downloads in Aug and Sept Bill. I have never downloaded the application but they are telling it is downloaded by me. Please help me Regards, Sunil Thakur [protected]
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Dec 4, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2014
Vodafone India Customer Care's response
Hi Sunil,

We called on your number but there was no response from your end. Hence request you to specify the best time between 9 AM to 6 PM for us
to get in touch with you.

Regards
Vodafone
Complaint comments 

Comments

Hi,

You can call me between 4pm - 6pm

Regards,
sunil Thakur
Hi Sunil,

We haven't received a response when we called today. Kindly let us know the best time to reach you.
http://bit.ly/1qzmWV5

Regards,
Vodafone India
Recently I had received a Bill of Sept'14 from Vodafone and they cheated me again by charging on different download function, which I had never downloaded.

Now I have been Charged Rs. 50 x 2=100/- for downloads "hungama.com_value_" and Rs 99/- for "hello 1_tvallsouth_" where as no such download has been made.

In Aug'14 bill Vodafone has charged me Rs 28 x 5 = 140/- for "P_nexgtv_iplpre w_", Rs 35/- for big_fat_free_store and Rs 49/- for "wapvilla_pod"

In July'14 bill Vaodafone has charged Rs 28 x 4 = 112/- for "P_nexgtv_iplpre w_", Rs 30/- for "hello 1_tvallsouth_" and Rs 35 x 2 = 70/- for "biscoot"

In Jun'14 bill Vodafone has charged Rs 49/- for "wapvilla_pod" and Rs 28/- for "P_nexgtv_iplpre w_"

I have asked customer care about this but they are not able to answer they only said that you have downloaded from paid site. I have asked is any service activated on my number they said no, not any service is activated.
So tell me what type of files are this? How much size of this files are?
From which site this files are get downloaded?

Please be logical and I really got HURT by Vodafone. If you can't be reliable with your customer atleast those sincere one... then how can we trust on Vodafone and be with it

Sunil Thakur
[protected]
Alternate Number : [protected]

Hi i am also got cheated from Vodafone simply they are charging 350 rs every month by showing download.
i have not downloaded any thing in bill they have mention as wapvilla_ppd and d2c_mgossip_pack49.
i really think vodafone is making us fools, if we ask to customer care they wont respond properly.

can any one help what i can do to stop that download chargers

Bharath S
[protected]
I am beng charged for wapvilla_ppd every month with INR49

I am sure I wont be making the same mistake only Once every month

Please take action agaisnt vodafone
Hi All,

Even I'm a victim of wapvilla_ppd.Vodafone have charged me 49 RS twice 49*2 = Rs. 98.
I called up customer care, no proper response from them. This is unfair from Vodafone.

Yet another unsatisfied customer.

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