[Resolved] Vodafone India — victim of wapvilla_ppd | |||
Hi, I have been a victim of wapvilla_ppd.Vodafone have charged me 49 RS for this and more downloads in Aug and Sept Bill. I have never downloaded the application but they are telling it is downloaded by me. Please help me Regards, Sunil Thakur [protected] Was this information helpful? | |||
Dec 4, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Sep 06, 2014 Vodafone India Customer Care's response Hi Sunil, We called on your number but there was no response from your end. Hence request you to specify the best time between 9 AM to 6 PM for us to get in touch with you. Regards Vodafone | |||
6 Comments | |||
Comments
Hi Sunil,
We haven't received a response when we called today. Kindly let us know the best time to reach you.
http://bit.ly/1qzmWV5
Regards,
Vodafone India
We haven't received a response when we called today. Kindly let us know the best time to reach you.
http://bit.ly/1qzmWV5
Regards,
Vodafone India
Recently I had received a Bill of Sept'14 from Vodafone and they cheated me again by charging on different download function, which I had never downloaded.
Now I have been Charged Rs. 50 x 2=100/- for downloads "hungama.com_value_" and Rs 99/- for "hello 1_tvallsouth_" where as no such download has been made.
In Aug'14 bill Vodafone has charged me Rs 28 x 5 = 140/- for "P_nexgtv_iplpre w_", Rs 35/- for big_fat_free_store and Rs 49/- for "wapvilla_pod"
In July'14 bill Vaodafone has charged Rs 28 x 4 = 112/- for "P_nexgtv_iplpre w_", Rs 30/- for "hello 1_tvallsouth_" and Rs 35 x 2 = 70/- for "biscoot"
In Jun'14 bill Vodafone has charged Rs 49/- for "wapvilla_pod" and Rs 28/- for "P_nexgtv_iplpre w_"
I have asked customer care about this but they are not able to answer they only said that you have downloaded from paid site. I have asked is any service activated on my number they said no, not any service is activated.
So tell me what type of files are this? How much size of this files are?
From which site this files are get downloaded?
Please be logical and I really got HURT by Vodafone. If you can't be reliable with your customer atleast those sincere one... then how can we trust on Vodafone and be with it
Sunil Thakur
[protected]
Alternate Number : [protected]
Now I have been Charged Rs. 50 x 2=100/- for downloads "hungama.com_value_" and Rs 99/- for "hello 1_tvallsouth_" where as no such download has been made.
In Aug'14 bill Vodafone has charged me Rs 28 x 5 = 140/- for "P_nexgtv_iplpre w_", Rs 35/- for big_fat_free_store and Rs 49/- for "wapvilla_pod"
In July'14 bill Vaodafone has charged Rs 28 x 4 = 112/- for "P_nexgtv_iplpre w_", Rs 30/- for "hello 1_tvallsouth_" and Rs 35 x 2 = 70/- for "biscoot"
In Jun'14 bill Vodafone has charged Rs 49/- for "wapvilla_pod" and Rs 28/- for "P_nexgtv_iplpre w_"
I have asked customer care about this but they are not able to answer they only said that you have downloaded from paid site. I have asked is any service activated on my number they said no, not any service is activated.
So tell me what type of files are this? How much size of this files are?
From which site this files are get downloaded?
Please be logical and I really got HURT by Vodafone. If you can't be reliable with your customer atleast those sincere one... then how can we trust on Vodafone and be with it
Sunil Thakur
[protected]
Alternate Number : [protected]
Hi i am also got cheated from Vodafone simply they are charging 350 rs every month by showing download.
i have not downloaded any thing in bill they have mention as wapvilla_ppd and d2c_mgossip_pack49.
i really think vodafone is making us fools, if we ask to customer care they wont respond properly.
can any one help what i can do to stop that download chargers
Bharath S
[protected]
i have not downloaded any thing in bill they have mention as wapvilla_ppd and d2c_mgossip_pack49.
i really think vodafone is making us fools, if we ask to customer care they wont respond properly.
can any one help what i can do to stop that download chargers
Bharath S
[protected]
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+91 22 7171 5000 (HQ)
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You can call me between 4pm - 6pm
Regards,
sunil Thakur