Vodafone India — vodafone access fee deducted without informing reason | |||||
Myself vodafone customer, contact no. [[protected]] and i had done a recharge of rs.29 via my bank mobile app for the above mentioned number and in return i got this msg from vodafone : "rchrg of mrp rs 29.0 on 15-oct-17 successful. Tlktime rcvd rs0.57, gst rs 4.42, accessfee rs 24.01, new bal rs 0. Transid oa [protected] dial *111# for a/c info.." now can anyone please explain me that even after deducting the gst of rs.4.42, why was additional amount of rs.24.01 was deducted under the subtitle of "access fee" and is it fair that i got just rs.0.57 as talktime for the recharge of rs.29ftt..? Is this the quality of service vodafone is planning to give to its customers by looting them in this manner..?? Requesting vodafone team to please look into this matter and sort out the same, if vodafone team thinks its right for doing so then requesting the team to please justify the same if such access fee details if its mentioned in telecommunication laws and articles.. Requesting vodafone team to please share the details with public for the same Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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