[Resolved]  Vodafone India — Vodafone Bill payment

Address:

Bangalore, Karnataka

Hi Team,

I have recently ported my number from Vodafone to Airtel in the month of January. During process of porting, I have used Vodfone network, for which I am supposed to pay Rs. 152.85.

However for the month of December I have done online payment of Rs. 2000, but the bill was of Rs. 1609 only. The remaining amount of Rs. 391 was not transferred back to my account!

Could you please let me know what is the procedure to get back Rs. 391. Or is there any option where Rs. 152.85 can be deducted from Rs. 391 and then the remaining amount or Rs. 239 will be transferred back to my account.

Mobile No. : [removed]
Relationship No. : #[removed]

Appreciate your assistance.

Regards,
Prerna Sambrekar