[Resolved] Vodafone India — vodafone charges me for international roaming without activating it

drjplodaliya

Address:

C/303 Sarjan Avenue Causeway Link Road Surat 395004, Surat, Gujarat, 395004

I am frequently travelling usa. And earlier i was idea customer and they never charged me for roaming without its activation, and now since 1 year i mnp to vodafone and eveni am prepaid customer, they charged me for international roaming without its activation.
Once i asked them they said if i only get network in my phone internationally vodafone charged me, is it fare??
When complaining to responsible person they just said its international roaming charge, once i asked for its detail to checked ny them for usage they said for that i =have to pay more 50 bucks to see it.
This is rediculous they are just making my account balance in negative everyday and stoped my outgoing sms service without any notification.
Somebody please help me to fight against this corporate.

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Mar 14, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed and the resolution has been communicated to you.

Regards,
Snehal