Vodafone India — vodafone customer service

Address:	Mumbai City, Maharashtra, 400091
Website:	www.vodafone.in

I have moved out of india in oct for 2-3 years & i wanted to retain my mobile numbers with vodafone. I opted for the safeguard option where the number is reserved for 1 year on one time payment. Even after clearing all the dues as per vodafone confirmation, invoices were generated for the later period (After the date of safeguard) & amount recovered through direct debit on 1 of the numbers & constant followup for the amount due on another number.
I highlighted the issue to the vodafone customer care explaining in complete details the issue of excess charge & recovery. Everytime a different customer person replied to my repeating the same thing without understanding the issue. When i tried asking for a number of a superior to call & explain the issue there was no response. I even tried to escalate the complaint with vodafone but i got the same reply.
I have atleast 15-20 mails where i have desperately tried to explain the issue & i have received the standard reply which does not solve my problem.

Its actually a pathetic service & i regret my decision to retain the vodafone service. I will retain the number & change the service on the 1st opportunity i get when i am back in india.