| Address: | 122002 | | Website: | www.vodafone.in |
Hi, i am shagun bhatia and i am using cug number from vodafone.
My std calls are not working and also not able to call 198 for support.
Everytime i called in from my personal cell and only filling this complaint costs me 150 rs, as the support executives are not trained upto the mark. They were transferring calls and assured me that i would be able to call to 198 within 2 hours but its been 5 days and the problem still persists. I talked to 8 support executives(For 2 hours continuously) out of which only 2 were able to talk and help properly, rest of them were hell irritating and did not help. Everyone assured that i will get a callback in 2 hours, but i did not receive any call back since 5 days now. They say that they are transferring to senior but they transfer it to others on same level. No communication skill, no management and never helping. Rubbish services!! Rubbish customer support service!!! I am also using airtel number and it has the best customer support!!! Was this information helpful? | 
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