Vodafone India — Vodafone data charges

dsaikia

from Bengaluru, Karnataka

Address:

Hyderabad, Andhra Pradesh, 500089

I have been charged for using data, more than 400 rupees for approx 100 mb. The problem is that, the customer service guy told me that upto 122 mb free for that bill cycle and there is no need to activate any pack. I called customer service twice to verify the same which they confirmed. Now i see that amount is getting reflected on bill. I don't want to pay for that. If i was given wrong information, that is your problem. Please check the call recordingso if you have it. I want to get it resolved asap or please deactivate the service (Deactivate the sim card). Your service is pathetic and everyone in india should know it.

Thanks,
Debajyoti
Mobile: [protected]

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Vodafone India customer support has been notified about the posted complaint.

Jul 07, 2017

Updated by dsaikia This was my secondary number so it was not a difficult task to deactivate this. Problem solved.