[Resolved]  Vodafone India — Vodafone FRAUD service - DEALS MY DALA

Address:Kolkata, West Bengal

Hello Every One, I have a Vodafone Corporate connection. I am sure I am not the first person to complaint against VODAFONE for their fraudulent DEALS MY DALA (and other) services. They are putting incorrect download charges to many of the customers. These services were never availed by me. When I asked VODAFONE to give me more details about these downloads, they simply refused. When I asked them to raise Charge-back against the merchant who claimed this money from my account, they have no track !!. I don't understand how they are managing their merchant settlement services where they can not track the financial transactions. Honestly, I dont care about 400 Rs which does not even bring me one day meal. This complaint is just to raise the awareness level among the Common People in India. I feel DOT-India must take strict action against VODAFONE for these kind of fraudulent behaviour. This is my first month in Vodafone and they have cheated me in the first Month itself. Guys, BEWARE of such companies. I am going back to my previous subscriber as they had provided excellent Customer Service in Here is a proof how NODAL Officer responded me. I have attached an Image copy. Similar incident happened with my friend BIJIT KALITA this year. He has kept the email proofs and ready to make it public. NOTE - drop me an email and I will surely respond within 24 hours - [protected]@gmail.com
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Vodafone needs to be sued. They did the same for me..
the same DEALS MY DALA download charges which I never initiated.

I asked them to Block these kind o[censored]nauthorised downloads which they said their system is not advanced enough to do this. I think they have some substandard softwares to manage the system.
Thanks for sharing this Manindra. Lets make public aware of this. I am circulating in my social community.. you should do the same.. and ask all your friends to do the same..

VODAFONE need to learn the AAM AADMI capabilities.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information