Vodafone India — Vodafone - fraudulant billing

Dear Sir/Madam, My name is Ramakanth Rao Tandle and my cell number is [protected]. Vodafone is continuously making FRAUDULENT CHARGES. I am complaining that Vodafone charged me for downloading, Whenever I talked with Vodafone customer care, they told me that you can not make any complaint regarding this. You have to pay for this. In Nov-2014 bill, an amount of Rs 335 something charged for downloaded which I have never used. In the current month bill Dec-2014, an amount of Rs 395 charged for downloading d2c_mydala_99 Rs 99 d2c_mazaa_49 Rs 49 d2c_shotformats_ti Rs 99 d2c_mazaa_49 Rs 49 shotformat_dwnlp_9 Rs 99 Please help me on this. Regards, Ramakanth