[Resolved] Vodafone India — Vodafone fraudulently charged | |||
Vodafone fraudulently charged Rs 35/- on 26.03.2015 and Rs 45/- on 27.03.2015 from my prepaid connection against services WAP Villa and [protected]@ respectively saying that I downloaded something whereas no such thing happened. When I called up customer service they were clueless on which website this payment was forwarded to. When I ran a google search on wapvilla_ppd a number of complaints against Vodafone filled up my screen. Vodafone seems to be running a racket to loot its customers. There is no information on what this application is and Vodafone itself has no clue and yet they are charging money for the same. My experience with this company is that they have extremely poor customer service who are mostly clueless about anything. Was this information helpful? | |||
Dec 29, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 02, 2015 Vodafone India Customer Care's response Hi, We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1y2aByU Regards, Vodafone India | |||
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