[Resolved]  Vodafone India — Vodafone gives invalid sim cards for new connections

Address:Pune, Maharashtra

I stay at Pune, Maharashtra. I was having Idea connection, but I decided to move to Vodafone because of company's corporate plan. I decided to port three idea numbers to Vodafone. Vodafone representative Mr. Balaji (Swarget store, Pune) came to my office and collected documents and given me 3 vodafone sim cards. He told me that porting will take around 6-7 days. Meanwhile, I got some calls and sms from Idea regarding porting. After 8 days, I got sms from Idea and they stopped their service for my number. Then I inserted my Vodafone sim card into mobile. There was no network for my mobile. Mr. Balaji told me to go to nearest Vodafone store. When I went to nearest Vodafone store, they told me that this is invalid sim card and your number is mapped with some different sim card. All the three sim cards which Mr. Balaji given were invalid. I bought 2 sim cards for my parents and parents were out of town. They could not do anything as both sim cards were not working. I request Vodafone, please stop cheating with people. Your mistakes are creating big trouble for people.
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Dec 14, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
May 19, 2014
Vodafone India Customer Care's response
Hi Harshal,

We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1juaweL

Regards,
Vodafone
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