[Resolved] Vodafone India — Vodafone india charged 1200 saying that called to 51717

Mamta Diwan

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110007

We have been charged rs. 1200 for a call made to 51717. Which is not true as non of the call happened from our end.
This is a false entry and vodafone representatives are not accepting the false entry and they are forcing us the make the payment.
As we have not made this call and this is a false entry we request you to kindly remove this from our total due amount at the earliest.
I

Was this information helpful?

No (0)

Yes (0)

Aug 16, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

Vodafone India Customer Care's response Hi Mamta,

That's not the experience we want you to have :( We will call you to get this sorted.

Regards,
Vodafone India

Jul 13, 2017

Updated by Mamta Diwan Hi,
Request you to kindly close it soon as this amount is reflecting in my new vodafone bill as well.
Regards
Mamta

Jul 22, 2017

Updated by Mamta Diwan It is being long time and I don't see any response from your end. Request you to kindly close it at the earliest.
Thanks
Mamta

Related Vodafone India reviews

View all 27111 Vodafone India Reviews

Comments

Mamta Diwan

from Gurgaon, Haryana

Hi
We can i expect the call and get the issue resolved as the charges are still visible on my latest bill.
Request you to kindly close it soon.
Thanks
Mamta