Address: | Pune, Maharashtra, 411040 |
According to TRAI, I gave STOP sms to 1925 to deactivate my internet service. You did not deactivate my internet service, instead u deactivated my internet pack. When I activated it back my balance data pack has gone. I lost entire available data. According to TRAI, start or stop is meant for internet usage in main balance & not for data packs. For using data packs, its deemed to be restricted to the specified data volume or the specified period.But u r against the TRAI regln & u r cutting down the data pack & u r looting the data balance. I kindly request u to revert the data balance in my account.Now time being, I have recharged again today for my internet usage. My mobile no [protected] Was this information helpful? |