[Resolved]  Vodafone India — Vodafone is not providing the same signal quality as before

Address:411032
Website:shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp

I have ported to Vodafone from Tata Docomo with the expectation that signal quality and 3G would be better, but now after using their service somehow for about 1.5 yrs, I am being compelled to port to some other cellular network.

Vodafone was good some day but its not today.

Its a pathetic experience when you want to call your parents at home who are also in Vodafone network and when you call, their phone will never connect.

Vodafone suport says, sir dont worry, we have passed your grievances to our backend team and management will look into this...

I dont know if any backend team and the management even bothers to look into such issues for their customers...!!!

Location I have expereicned issues are: Vishrantwadi, Yerwada, Tingre Nagar, Viman Nagar, Wagholi, Kharadi majorly...
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Jan 24, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2016
Vodafone India Customer Care's response
Hi Vinayak Chakrabarti,

Really sorry to hear about such an experience. We will call you and take a detailed feedback on your network concern.

Regards,
Vodafone India
Complaint comments 

Comments

Vodafone is not providing service as it used to, I was provided wrong information by the staff of Vodafone sion store. The staff was not giving proper information when demanded to meet the manager they gave reasons like he has gone for a meeting, and than he is going for a vacation, finally when they came to know they were in fault after they them self checked the recording, I was informed that if I am not satisfied than I should port out of Vodafone . like I went with a problem, and they are prefer not to help and give misleading information.
My Vodafone number is : [protected]/08

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