[Resolved]  Vodafone India — vodafone no one care about complaint not even ceo

Address:

Thane, Maharashtra, 421301

Hi team,

Vodafone dispute number: [protected]
Email id: [protected]@gmail.com
Name: abdul latif
Contact number; [protected]

Since 4 month i am still waiting for resolution from vodafone services provider end.

Kindly refer the incidences.

I have requested vodafone staff to disconnect my postpaid number"[protected] on call, reason, i am planing to moving out of country for 2 month due to some personal work but staff insist me to continue the service and informed me to not to user the services and once you will resume back to india than call us customer care to waive of the non usage rental.

As per the update by vodafone advisor, i called may time to customer services to resolve the issues and waive of the amount but no one is taking ownership of my issue.

Vodafone supervisor informed that as per policy we not able to waive of the fix rental and accepted on call there is a mistake from vodafone advisor who given a wrong information to me, voc of supervisor on call: feedback share with the advisor for given wrong information to the you". Apology and make the payment.

I have asked question to supervisor that you are accepting the problem from your advisor side problem but still your are asking me to pay the amount. No answer from supervisor end.

I have all the call recordings and email with me.

More than 30 mails i have already sent to vodafone but no resolution yet and my number still disconnected by vodafone.

Thanks & regards,

Latif