Hi
I am using my number [protected] quite a long time and billed all my bills but Vodafone care blocked it because they said your other number bill is not paid. i have been a good customer of Vodafone and paid all my bills on time its been almost 10 years i have been using their services and now they have blocked my services saying i have a pending bill on other number. i have not sued that number as explained a lot of times, i had a word with three different times with Vodafone today had a word with the supervisor as well however i don't think they been given any powers except saying "NO", i have called to get my services activated and to assure that i will go the store in order to sort this issue tomorrow however they couldn't activate it even till tomorrow and that was most embarrassing, i use to think Vodafone is known for its good reputation, however i just think they are least bothered about quality of service, cause of population, and this is actually leading people to switch to other service Providers and i think i will be one of them. no rule says that vodafone can suspend the service of my current number cause of non payment on another one. though i have not used it...
i have waited for not less then 30 mins to talk to the supervisor and all i heard from him is he cannot help, this is a kinda service we have been given when i a postpaid user of this number for not less that 10 years and paid lacks of rupees to vodafone since then and this is what i am getting as a result, my business dependency is upon my phone and belong to the same LOB and i know how the customer service should be done, people are not even comfortable talking in english, the quility of people hired for support is somthing i donot expect from vodafone. atleast for a corporate user like me.
warm regards
harpreet singh
+[protected]
+[protected]
email:h[protected]@gmail.com
wg 1469 solution pvt ltd
warm regards
harpreet singh
+[protected]
+[protected]
Skype - harpreet.singh2413
wg 1469 solution pvt ltd
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