Vodafone India — vodafone not at all bothered about customers anymore

Address:New Delhi, Delhi

Hi I am using my number [protected] quite a long time and billed all my bills but Vodafone care blocked it because they said your other number bill is not paid. i have been a good customer of Vodafone and paid all my bills on time its been almost 10 years i have been using their services and now they have blocked my services saying i have a pending bill on other number. i have not sued that number as explained a lot of times, i had a word with three different times with Vodafone today had a word with the supervisor as well however i don't think they been given any powers except saying "NO", i have called to get my services activated and to assure that i will go the store in order to sort this issue tomorrow however they couldn't activate it even till tomorrow and that was most embarrassing, i use to think Vodafone is known for its good reputation, however i just think they are least bothered about quality of service, cause of population, and this is actually leading people to switch to other service Providers and i think i will be one of them. no rule says that vodafone can suspend the service of my current number cause of non payment on another one. though i have not used it... i have waited for not less then 30 mins to talk to the supervisor and all i heard from him is he cannot help, this is a kinda service we have been given when i a postpaid user of this number for not less that 10 years and paid lacks of rupees to vodafone since then and this is what i am getting as a result, my business dependency is upon my phone and belong to the same LOB and i know how the customer service should be done, people are not even comfortable talking in english, the quility of people hired for support is somthing i donot expect from vodafone. atleast for a corporate user like me. warm regards harpreet singh +[protected] +[protected] email:h[protected]@gmail.com wg 1469 solution pvt ltd warm regards harpreet singh +[protected] +[protected] Skype - harpreet.singh2413 wg 1469 solution pvt ltd do you really need to print this page? please consider environment before printing...
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information