Vodafone India — vodafone not providing hard copy of the bill

[email protected]

from Bengaluru, Karnataka

Address:

560078

Hi, i am a regular postpaid customer of vodafone. For last four months i am calling vodafone to provide me the hard copy of my bill delivered. But they are not providing it yet, inspite of me calling them every two days. They have different reasons every day. I understand it’s mandatory for them to provide if we request it but even then there is no response..
Very worst service and very disappointed..

Please help with the same

Regards
Suraj

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Vodafone India customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

Vodafone India Customer Care's response Dear Cusotmer,

As per our recent communication, we would like to inform you that your concern has been raised under 4-[protected] is in progress and accepted date for the complaint is 18/12/2019 & we will get back to you at the earliest.

Regards,
Snehal

Dec 20, 2019

Updated by [email protected] Hello Team,

There has been no progress on the complaint. And honestly, this is what I am facing everytime I raise a complaint to Vodafone team. They would say that they raised a ticket and it will be resolved now but never happens. This is really frustrating.

Regards,
Suraj

Dec 25, 2019

Updated by [email protected] This is what happens, There is a first level response with the similar sentence, we have taken your request and escalated but nothing happens after that.
Even now there is no further response.
Such a shame that they are called one of the leading companies in India. I would never recommend it to anyone else.