| Address: | Mumbai City, Maharashtra, 400081 |
| Website: | www.vodafone.in |
I had deactivated the number [protected]. Still i am getting the bills. The customer care people keep calling on my alternate number. Please find the email below for your reference. I had called vodafone customer care on may 26, 2017 and spoken with the manager. Initially she could not find the email with below reference number. Eventually after searching against all the sent emails to my email address, she was able to find the email. She assured that the number has been deactivated and i will not get any future bills. She said she was going to send an email about the same as well. They have not followed through with any of this. I have moved out of india now and this is vodafone india's way of troubling my parents back in india and try and extort money from them. This is not acceptable. my number is +[protected]. Email address is [protected]@gmail.com
— forwarded message —
From:
Date: sun, nov 6, 2016 at 12:51 pm
subject: permanently deactivate [protected]
To: [protected]@gmail.com
Dear sir/madam,
Thank you for your e-mail dated 05/11/2016, regarding disconnection for your vodafone mobile number [protected].
We confirm that your request for disconnection will be processed on 14/11/2016.
Dear sir/madam, we would like to inform you that, there is no outstanding amount due on your vodafone mobile number.
We would also like to inform you that your next bill will be generated on 07/12/2016, with the payment due date of 25/12/2016.
Dear sir/madam, you will be charged the monthly rentals for your tariff plan on pro-rata basis, for the period 07/11/2016 to 14/11/2016. However, the rentals for any value added services active on your account will be charged for the entire month.
Dear sir/madam, given below is the service request reference number for your request /enquiry in case you need to check the status on your e-mail you can share this number along with your vodafone mobile number with us.
Please note reference number[protected] for your future correspondence.
In case you need further assistance, please do call or e-mail us. We will do our best to help you.
Happy to help,
Shreyansh
Vodafone corporate relations
Contact numbers:
For any queries call 199 (Chargeable for agent access @ 50p/3min) or +91-[protected] (Standard calling charges applicable)
For any complaints call 198 toll free helpline.
E-mail: corporate. [protected]@vodafone.com
Website: www.vodafone.in
Now check and download 13 months’ call details absolutely free for your postpaid number. Log on to www.vodafone.in and go to my vodafone”.
On 11/5/2016 12:32 pm; from: [protected]@gmail.com; to: corporate. [protected]@vodafone.com; ;? Cc: ; subject: permanently deactivate [protected];
Name: amey prabhakar satan
Mobile number: [protected]
Reason to deactivate: permanently moving abroad.
Dear sir/ madam,
I would like to permanently deactivate my postpaid mobile number [protected]. Please do the same at the earliest. If any more information is needed, please inform the same.
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