Vodafone India — Vodafone online recharge not received
R
Rajasee Ray
from Mangalore, Karnataka
Address:
Kolkata, West Bengal, 700016
Website:
vodafone.in
Recharged mobile data on the vodafone.in website worth rs. 451 for number [protected] on 28th December around 3 pm. Provided both email and phone number. Money deducted from bank, website showed "payment successful" but did not display phone number. No message or email received. First call to customer care said they were experiencing technical difficulties. Second call said the recharge was cancelled and the money would be refunded within five days. The money was never refunded and third customer care call refused to acknowledge that any recharge attempt had been made and claimed that I had entered a wrong mobile number. Why so many glitches then???
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