Vodafone India — Vodafone postpaid - Collection agency

Address: 400709

Website: www.vodafone.in

Hi sir / ma'am,

My name is samim ansari, ex-vodafone number : [protected]. I have an outstanding balance of close to 6000/- which i've been disputing from a while. This bill is outstanding due to no resolution from vodafone since i was requesting to avail a waive off from the initial bill. Now that my number is disconnected and moved to collections. Also this number is now with previous network provider tata docomo for which i never approached them for port.

The situation now is that your collection agency is calling and abusing me like # at my alternate number - [protected]. They call me "harami and nalayak bill bhar" i mean such a disgrace to a banner like vodafone. The pervert lady who called today i. E. 09/05/2017 at 12:03 pm from #[protected] offended me in terms of my religion and she spoke abruptly using profanity. How sick is that. I took this matter up with koper khairne vodafone store and they proved to be at no help since asking for manager is a crime there it seems. They yell at customers. It's all getting worse now. This matter has really hurt my sentiments and i'm taking up this matter with legal authorities.

All i want you do is let the collection agency girl know that she has done a crime. She has no right to call and abuse me and my religion. If at all vodafone proves her termination to me. I will pay the complete balance in full and i promise to maintain my relationship with vodafone. Incase if not then please send me a notice with legal proceedings. Wherein, i will only respond if this notice contains information of the lady who called. My heart's broken, sir / ma'am you being a sane person. I request you to help me identify this person and agency who disrespected me in a worse way possible.

Please call me at my alternate number[protected]

I will be expecting a call from a senior grievance officer since this is a consumer harrasment matter.

Please outrage your employee who called me today and abused.

Incase if such instance are repeated. I will file a police complaint along with a complaint with consumer forum. Its not a threatend but my next action will speak if no action is taken against the agent who called.

Hope to hear from you soon.

Thank you.
Samim ansari