Vodafone India — vodafone postpaid is charging even after the request for cancellation of their service

rurukoshyvarghese

from Bengaluru, Karnataka

Address:

560076

Vodafone postpaid is stealing money from customers even after cancelling their service..
Due to their bad service i requested to cancel their service last month... Just after a week i took their connection... I'm not using their service since then... I repeatedly requested them to cancel their pathetic service.. But, they are still charging me.. They are still sending me bills...
Their customer service is bad to the core.. They told me the service will be cancelled last month.. And they keep disconnecting the call now, when asked for the status of the cancellation...
Please provide me a solution from vodafone fraud...

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Vodafone India customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2019

Vodafone India Customer Care's response Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

Regards,
Pooja.

Nov 21, 2019

Updated by rurukoshyvarghese You will not be able to reach on Vodafone number 'cause I'm not using that service... I don't have that SIM either...
All my request is to disconnect the service... I don't want bill to be generated nor I want to pay for the service I'm not using... If you want I can visit a Vodafone store nearby...

Dec 28, 2019

Updated by rurukoshyvarghese I did not get any update on my complaint for the number [protected]...

I've already told you many times I'm not using Vodafone service due to your bad reception and data speed and poor customer service... But, You're still charging me...

I want to know why are you stealing money from people?
I want to know why are you demanding money from people who didn't like your product and Service?

I want to know why are you not disconnecting the service even after repeated requests for disconnection from me? I'm running behind to get justice for your robbery since the past two months... I want justice...

You have already charged me rs. for the service I've not used... This is called stealing...