Vodafone India — vodafone postpaid plan upgraded without information and raised the bill and now saying this is the only plan mandatory the basic red pack.

Address:

Kamrabad,Sonarpur, Kolkata, West Bengal, 700150

Relationship No: [protected]
No. of Connections: 1
Amount Due: 797.90
Due Date: 28/06/19
Late Payment Fee:
(Applicable only if payment
is made after due date) - 100

Respected Sir/Mam, i have using multiple postpaid of vodafone since it was hutch.never this thing happened earlier.i switched from reliance to vodafone postpaid and using this number.suddenly the company changed my plan without a single information to red basic pack and now when i contacted vodafone customer care, they are saying i have to pay the minimum rental charge for 2 months.i was paying the bill fluently, i didn't pay last month when i saw my bill exceeded to rs.100 and my plan was auto changed.this is simply cheating customers without informing them about the plan upgradation.now i am getting forced by vodafone to pay this massive bill.i never use net from this number and i hardly make calls as well.but still i have to pay around rs.800 for 2 months.don't cheat customers like this.i will clear up this bill and will switch to the best service provider available with the best rental package.the same thing happened with my around 16 years old number as well- the pack is auto upgraded to red basic which is used by my father.i will switch both the connections and will suggest people not to go for any vodafone postpaid plans no matter what lucrative offers they offer you.they will definitely cheat you the way they did me and many existing users by changing your chosen plan to their chosen plan.shame for such a big company.regards.