Vodafone India — Vodafone prepaid online recharge did not happen

Address:380015
Website:www.vodafone.in

I am complaining against Vodafone india. I am a Vodafone prepaid sim card holder. I recharged my prepaid amount online with my SBI Bank credit card. The amount for the same was 1001 Rs. The amount immediately got deducted from my bank account but did not get credited to my Vodafone prepaid account. I repeatedly tried calling Vodafone customer care for this issue but to no avail! Rs 1001 is no small amount and I am fed up of waiting for the recharge to happen now. Either refund the money or make the recharge happen!
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Vodafone India customer support has been notified about the posted complaint.
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Hi Vandini,

We are sorry to hear about your experience. Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

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