Vodafone India — vodafone prepaid recharge/totally consumed soon after recharge

Congas39436

from Chennai, Tamil Nadu

Address:

560048

My entire balances are getting eaten up by some access fee. I just recharged rs.49 again just to survive the day but to my shock immediately vodaphone has consumed every paisa of it. Towards gst of 7.47, access fee of 36.63 and new balance is 0.
Now what is the solution for this endless consumption of my balance.
Kindly refund the money recharged by me for the past 3 times in 20 days.
My mobile number is [protected]

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Vodafone India customer support has been notified about the posted complaint.

Oct 22, 2018

Updated by Congas39436 Your online help line team does not know the meaning of access fee and when I asked why they don't know they are threatening to cut the call. Kindly look in to this serious non compliance issues.
I think it is time to port the number to Airtel.

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Comments

Shashank A Kumar

from Bengaluru, Karnataka

I haven't subscribed to any of that cine zone BS.
And now...I got a SMS that v have activated cine zone subscription and 50 rs have been deducted from my balance.
I got this twice.
I had a balance of rs.207. And now 4rs.
Cheaters... .shame on u

MAGONraj1971

from Mohali, Punjab

Sir
i have made a payment of Rs.9412/- against bill amount of Rs.230/- on 13/10/2018 for Mobile No. [protected] account Id[protected] and transaction ID- PSBI[protected]. copy of transaction receipt and bill attached. kindly reverse the payment in my account as early as possible.
thanks