Address: | Mumbai City, Maharashtra, 400614 | Website: | vodafone.in |
I have a vodafone number [protected] since many years, & now from vodafone monthly billing plan, I started a process to port out due to continuously wrong billing since last 3 months. I raised the port request on 28/02/2017, but it was wrongly rejected on 6/march/2017 23:55 by an sms, saying by bill is pending, which is due by 18/03/2017. without informing me in advance to pay before due date, to carry out port request which has a life of 15 days only as per vodafone. When i called vodafone customer care, the customer care executive, muzammal shaikh (manager's name: gaurav chintal) denied me to help & forced to pay the current bill before due date & again raise new port request. which is completely unethical. i requested to keep the port request open till i pay the bill & fully settle all dues, but they rejected forcefully. New port date will again fall between another bill cycle & this will continue. i request consumer complaint authorities to help & get my port request completed immediately. Also forward my complaint to 'trai' so consumers doesn't get harassed like me. Was this information helpful? |
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