Vodafone India — vodafone recharge done twice by company mistake and not give me benefit by company

 
1 Review
Acharya Ngr, Raebareli, Uttar Pradesh, India
 Neeraj Pandeyaashi on Aug 24, 2019
I done vodafone 399 rupees recharge at a time then company reply for not successful recharge, then after some time i retry for recharge for rupees 459 and it show message for successful recharge and tarif go to activate.
After 18 min another message by company that your recharge is reply by 399 rupees recharge.
I call customer care for solve my issue, they deny to any kind of help

Complaint Status


[Aug 25, 2019] Vodafone India customer support has been notified about the posted complaint.
Updated by Neeraj Pandeyaashi, Aug 24, 2019
Pls provide me refund for one recharge or add validity for my second recharge
Verified Support
Vodafone India Customer Care's response, Aug 26, 2019
Dear Customer,

As per our recent communication, we've informed you that the benefits have been availed accordingly as per the given recharge.

Regards,
Sudhir
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    Vodafone India - vodafone recharge done twice by company mistake and not give me benefit by company