Address: | Mumbai City, Maharashtra, 400016 | Website: | www.vodafone.in |
Hi,
I have activated red 1599 plan on my mobile number [protected] about 3 months back. As the plan allows sharing of calls and data on linked numbers, i purchased a new sim andto link it with the above account to share voice and data.
I tried from my vodafone app, which never worked for linking numbers, the linking works only from next bill cycle even though we do it any time of the current bill period!
Even after my second bill cycle started the linking thing does not activated. Hence i called customer care and they saidit will start from next month! In the next bill i got, only data was shared and calls from second sim was charges in normal rates.
I visited the nearby vodafone store, the customer care executive told the voice benefits will start only from the second month of activation!!
Today i got the latest bill (After 1 month as she told) here again the linked number calls are partially charged.
Kindly explain the hidden charges, this is highly unprofessional attitude from the company having the monopoly in mumbai city. I am planning to port this number to someother operator for ever.
Kindly register my complaint against wrong billing and misinforming a customer.
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