Vodafone India — vodafone red shield improper support

Address:Ghaziabad, Uttar Pradesh, 201016

Hi team,

Its really very annoying after using a service with such a big mobile operator still i am facing issue while chasing my claim with vodafone red shield.

These guys don't have even know how to deal with a customer every time i have to wait for 10-15 min to talk to their executive and after talking for 1-2 min they disconnect the call and never receive a call back.

This is regarding a claim number [protected], its been over a 60 days i am chasing they didn't picked up my device saying that your address is in non pickup zone, after then i have provided two more addresses of posh areas but still they refused to pick it up.

Its really been very poor service received from shield support.

Seeking your help for this regards.

I have seen insurance services from other operators as well, they are keen to support their customers but this is really disgraceful after using vodafone red shield service.

Regards,
Ashutosh balodi
+91-[protected]
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information