Vodafone India — vodafone service

Address:600049

It's really a mental torture to have a service like vodafone postpaid. Continuously, i was being charged extra for value added services which i
Was not subscribed from my end. Initially, they suggested to use ad block browser. After using that also, i was being charged unnecessarily. From jan 2017, i am wasting my time with vodafone customer care. But no use. During mar to april, i had used some other network and had put this sim simply in my purse. I wondered that time also i was being charged for value added services. Very worst system. I was being charged extra (#[protected]) as below, jan 16-182+taxes, feb-90+taxes, mar-510+taxes, apr-615+taxes. I was being charged unnecessarily for my other cug no as well (#[protected]). At one point, i i formed customer service that i will pay the bill only after the unnecessary charges being removed my bill. Raised so many complaints but no use. Service was barred but that month also it was being charged. On jun 23, i received payment enquiry call. She had given a word that if i pay 1000 (Although i was not using for more that 3 months properly) she will immediately process the request to close my sim. I agreed to pay that to put an end. I immediately payed but no use. Vodafone service didn't do as per their word. I was following up for more than one month but no proper response from her. During july my other 2 cug nos were barred for which payments are made on date. Finally i had requested to deactivate all my vodafone sims, not sure how long it will take. I will never ever go for this service. I had spent more hours to vodafone customer service. Today alone i had spent 1hr. Very badly fed up with this service.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information