Vodafone India — vodafone service | |||
It's really a mental torture to have a service like vodafone postpaid. Continuously, i was being charged extra for value added services which i Was not subscribed from my end. Initially, they suggested to use ad block browser. After using that also, i was being charged unnecessarily. From jan 2017, i am wasting my time with vodafone customer care. But no use. During mar to april, i had used some other network and had put this sim simply in my purse. I wondered that time also i was being charged for value added services. Very worst system. I was being charged extra (#[protected]) as below, jan 16-182+taxes, feb-90+taxes, mar-510+taxes, apr-615+taxes. I was being charged unnecessarily for my other cug no as well (#[protected]). At one point, i i formed customer service that i will pay the bill only after the unnecessary charges being removed my bill. Raised so many complaints but no use. Service was barred but that month also it was being charged. On jun 23, i received payment enquiry call. She had given a word that if i pay 1000 (Although i was not using for more that 3 months properly) she will immediately process the request to close my sim. I agreed to pay that to put an end. I immediately payed but no use. Vodafone service didn't do as per their word. I was following up for more than one month but no proper response from her. During july my other 2 cug nos were barred for which payments are made on date. Finally i had requested to deactivate all my vodafone sims, not sure how long it will take. I will never ever go for this service. I had spent more hours to vodafone customer service. Today alone i had spent 1hr. Very badly fed up with this service. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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