Vodafone India — Vodafone service is not trust worthy, its horrible and cause to monetary and reputational losses to user. | |
Vodafone service is not trust worthy, it’s horrible and cause to monetary and reputational losses to user. Hi, I’m facing internet data issue since yesterday and due to this I suffered major financial and reputational loss. I had activated 2GB booster plan on 11th April 2016 which ended (consume all data till afternoon of 19th April). Then on 19th April 2016 I have submitted one more request for 2GB booster plan after confirmation received from customer care executive that I can use this booster plan multiple times and that executive even confirmed that this service will get activated within 30 minutes which not happened. I followed up with customer care executive talked to many and one of them has submitted the complaint and he said it will be resolved till 27th April, which is totally impractical so I called again to customer care and this time I surprised I have been told that I consumed all my data I was stunned. Then again I call to customer care and followed up with a senior guy and he raised a second complaint for my issue and gave respond time till 20th April 2016 1:00p.m. and assured it will get resolved which is not yet done and when I called the customer care executive today after listing to me he just putted me on hold and then line disconnected. Note: 1: My first complaint no: Service registration number[protected] is registered on 19-Apr-2016 07:12p.m and given respond time was 27-Apr-2016 06:00p.m. 2: My second complaint no: Service registration number[protected] is registered on 19-Apr-2016 08:04p.m and given respond time was 20-Apr-2016 01:00p.m. Because of all this horrible services and responses from all vodafone executives I faced damaged to my reputation, image and as well as monetary damages because I couldn’t complete my task as I was depended on Vodafone and Vodafone was supposed to provide services on time which they couldn’t. I need answer, who is going to compensate my losses? Was this information helpful? | |
Vodafone India customer support has been notified about the posted complaint. | |
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