Vodafone India — vodafone store located in salt lake kolkata

Address:

Kolkata, West Bengal

I am standing in vodafone store and complaining. Past one hour i am waiting for my turn but unfortunately out of 10 staff only 4 are here, wherein 6 are enjoying their lunch neither bothering about customer service nor about the long queues. I am still waiting. Its been more than an hour. Horrible experience and when i called the manager, the staff here is saying he is upstairs and eating. What kind of service is this when you are promoting so much about customer satisfaction